Tuddrom is an earphone manufacturer started with an aim to create inexpensive, high-quality earbuds. After two successful years of running their business online, Tuddrom is now opting for an offline platform with its Flagship Stores to provide customers with a more convenient shopping experience.
Tuddrom Flagship Stores
This Flagship Store serves as a showcase for the brand as a retail chain. For the past two years, they have been providing service via an online platform. And in those last two years, they have been facilitating their customers and solving their problems in terms of offering quality products. And now, Tuddrom is preparing to take new measures in delivering service to their customers through the stores.
List of Tuddrom Flagship Stores:
- TFS 001 Smart Mobile Care, Thamel
- TFS 002 Touch and Talk Mobile Hub, New-Road
- TFS 003 Electro Mobile, New Baneshower
- TFS 004 Om Sol Trade, Boudha
- TFS 005 New Denish Electronic Enterprises, Bhaktapur
- TFS 006 Jalpadevi Electronics, Kritipur
How will Tuddrom Flagship Store Work?
As previously stated, a Flagship Store is essentially a lead retail site for exhibiting brand products to customers. However, Tuddrom Nepal has not acquired a brand new store, instead, they’ve teamed up with different local mobile stores in and around the Kathmandu Valley. The different mobile stores that have partnered with Tuddrom Nepal will now function as Tuddrom’s Flagship stores. Their store will become a space to showcase Tuddrom products.
For instance, the stores will have a virtuous online profile on Google and other social media platforms. Tuddrom is making an effort to create a win-win situation for themselves, their local mobile store partners, and their customers by doing so.
Let’s take a look at how these Flagship Stores will benefit you
With the start of the Tuddrom Flagship Store, customers can now enjoy both online and offline shopping. They will have information about each store’s basic facilities, available amenities, and location on their official website. Additionally, customers can also use the facility of pick-up, drop-off, and product exploring the facility.
Pick-up Facility
Under this Pickup facility, customers can use the Tuddrom website for the store where they want to pick up their purchase at a specific time. Customers will find information on Tuddrom various Flagship Stores and their locations when they visit their stores virtually. Similarly, the images and services of that store are additional takeaways for the customer. Also, the customers can choose which shop they want to go to for their shopping based on their convenience, and they can choose a pick-up time for when they arrive at the store and pick up their product. Customers will receive an up-to-date list of products, ensuring that their order is not misled.
Drop-off Facility
Customers can use this service to return a product that is defective or has a warranty issue to any of their authorized resellers. In this section, the customers will use this service to solve any problems with their product. Customers can take advantage of this benefit regardless of which of the authorized resellers they purchased Tuddrom Product from, whether online or offline.
Terms and Condition for receiving Drop-off facility
- Any customer who purchases Tuddrom product from one of their authorized resellers receives a warranty card. They can assert their claim based on the warranty card.
- The first approach to file a claim is for the customer to go to the Tuddrom website and look for the options for warranty requests, where you will find a form to file a claim.
- After that, the customer can use a warranty card to claim the warranty issue at a nearby Tuddrom flagship store.
- And, they will accept the claim only if the product develops a manufacturing problem.
- Then, the customers will get an alternate product to use until the repair process. The duration of the fixing days will be 5–7 days.
- However, the Tuddrom will reject the warranty claim if the customer physically damages the product.
Product Exploring Facility
Tuddrom Flagship Store isn’t just for buying; it’s also a place where customers can come to see, feel, and learn about our products. Customers can utilize this facility to get a better feel for a product before purchasing it. In this case, a customer visits a nearby Tuddrom Flagship Store in person to see how the product looks rather than on the website. Similarly, the customers have the option to experience and feel the sound quality of Tuddrom products before purchasing them. Tuddrom believes that this will give customers more confidence in the products before they pay any money. You can visit the aforementioned Tuddrom Flagship Stores in different locations to learn more about the products.
Tuddrom SHOP and WIN
Tuddrom Flagship Store is presenting SHOP and WIN campaigns. You can shop at any Tuddrom Flagship Store and be eligible to win Food Vouchers worth Rs 1500 from Khaanpin. Similarly, three lucky winners can win three months of Spotify as part of this campaign. The campaign will begin on December 17th and end on December 31st. In the meantime, the winners will be announced on January 1, 2022.
Conclusion
Although e-commerce and online platforms are becoming more prevalent in our shopping lives, going to the store remains intact. We will feel more confident once we see and feel that product before purchasing it. As a result, Tuddrom’s choice to open Flagship locations will only boost customers’ faith in the company. The business that was previously only available online will now be on an offline platform as well. We hope Tuddrom will be able to keep its customers’ trust and give them the convenience shopping that they have sought. Until then, we wish Tuddrom Nepal all the best. And for more information, you can visit Tuddrom website.
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