Apple annonced Self Service Repair, which is allowing iPhones and Macs DIY repairs at home. The company intends to sell iPhone parts, tools, and instructions manuals for repairing Apple products at home. This way, users don’t have to take them to a store or a third-party repair shop. Apple intends to start with the iPhone 12 and 13 first, followed by Macs with M1- processors. Initially, you’ll be able to replace the iPhone’s display, battery, and camera with Apple-supplied parts, with additional options coming later. This Apple decision of allowing “Self Service Repair” helps entrench Apple in the repair process.
What is Self Service Repair and why this shift from Apple?
Apple announced “Self Service Repair” on November 17, which will provide Apple with genuine parts and tools to customers who are comfortable performing their repairs. Well, this is a significant shift for Apple, which has previously opposed the right-to-repair movement and any repairs happening outside of its stores. Even this week, Apple reversed software that prevented customers from using Face ID if they replaced their screen.
In their defense, Apple’s chief operating officer said, “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed“.
“In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs”, he added.
Moreover, Self Service Repair will be available in the US early next year, starting with the iPhone 12 and iPhone 13 lineups, and will soon be for Mac computers with M1 chips. Similarly, it will also be available in other countries throughout 2022.
Who can do this Self-Service Repair?
Self Service Repair is intended for individual professionals, having the skills and competence to repair electronic equipment. However, Apple recommend visiting a professional repair provider with licensed technicians. It is the safest and most dependable option because they utilize original Apple components. Also, you can receive a repair with the device’s warranty.
On the other hand, if you are doing it yourself, a customer-first must read the Repair Manual to ensure that they can safely perform a repair. After that, the customer will use the Apple Self Service Repair Online Store to place an order for Apple’s genuine parts and tools. Customers who return their used parts for recycling after the repair will receive a credit toward their purchase. More than 200 individual parts and tools will be available at the new store. It allows customers to complete the most common iPhone 12 and iPhone 13 repairs.
Apple creates products that can withstand the rigors of daily use. However, if an Apple product needs repair, it can be done by trained technicians using Apple genuine parts. Similarly, genuine parts are available at multiple locations, including Apple (in-store or by mail), AASPs (Independent Repair Providers). And now product owners can do their repairs. Anyway, the cost of the components and tools, on the other hand, has yet to be revealed. Since the iPhone is so expensive, I’m guessing its parts will follow suit. Meanwhile, Apple says customers can get a recycling credit if they return their used parts after completing a repair.
You can learn more about Apple’s iPhone Repair and Service by visiting the company’s newsroom. For more information, visit this website. Also, be sure to follow us on social media and subscribe to our website notification for daily tech news alerts.